Lifetime Development Warranty

1. Overview

Oasbit provides a lifetime warranty on custom developments, builds, and automations delivered by our team. This warranty reflects our commitment to standing behind the quality of work we produce in-house — from websites and SaaS platforms to workflow automations and integrations.

This policy is incorporated by reference into our Terms and Conditions. In the event of a conflict between a signed service agreement and this page, the signed agreement controls.

2. What Is Covered

The lifetime warranty applies to Oasbit-delivered custom work, including but not limited to:

• Custom websites, web applications, and SaaS platforms
• Custom ecommerce builds (Shopify, React, and related storefront work)
• Mobile application development delivered by Oasbit
• Workflow automations, CRM integrations, and custom backend logic
• Custom scripts, APIs, and data pipelines built by Oasbit
• Bug fixes and defects in Oasbit-authored code that prevent intended functionality
• Restoration of Oasbit-built features that stop working due to issues within our original implementation

3. Core Condition — No Third-Party Modifications

The lifetime warranty remains in effect only while the development has not been modified by a third party. A third party includes any developer, agency, freelancer, hosting provider, or tool operator other than Oasbit who changes, extends, or replaces Oasbit-delivered code, configuration, or automation logic.

The warranty is void or suspended if:

• Source code, theme files, app logic, or automation workflows are edited by someone other than Oasbit
• Third-party plugins, apps, or scripts are installed that alter Oasbit-built functionality
• Hosting, DNS, or infrastructure is migrated without Oasbit coordination and causes breakage
• A third party overwrites, removes, or refactors Oasbit deliverables
• Unauthorized changes are made to databases, APIs, or integration credentials tied to our build

Client-managed content updates (text, images, products, blog posts, and routine CMS edits through approved admin interfaces) do not void the warranty. If you need changes beyond content updates, we recommend routing development work through Oasbit to preserve coverage.

4. What Is Not Covered

• Issues caused by third-party modifications (see Section 3)
• New features, redesigns, or scope expansions beyond the original deliverable
• Third-party platform changes (browser updates, API deprecations, app store policy changes) unless covered by an active maintenance plan
• Hosting outages, domain expiry, SSL lapses, or client-side credential mismanagement
• Security incidents resulting from weak passwords, leaked credentials, or client-side misconfiguration
• Marketing services (SEO, GEO, paid media, SMM) — performance outcomes are governed by service agreements, not this warranty
• Off-the-shelf or licensed third-party software not authored by Oasbit
• Damage from misuse, abuse, or use outside the agreed project scope

5. How to Request Warranty Support

To submit a warranty request:

1. Email support@oasbit.com with your business name and project reference
2. Describe the issue and when it began
3. Confirm whether any third party has modified the codebase or automation since delivery
4. Provide access credentials or staging environment if needed for diagnosis

We will review eligibility under this policy and respond with next steps. Valid warranty work is performed at no additional charge for covered defects in Oasbit-authored deliverables.

6. Restoring Warranty Coverage

If third-party changes have been made and you wish to restore warranty eligibility, Oasbit may perform a paid audit and remediation to return the project to a supported baseline. Once restored and verified by our team, lifetime warranty coverage can apply again to future defect repairs on Oasbit-maintained code.

7. Relationship to Other Policies

This warranty supplements — and does not replace — our Terms and Conditions and Privacy Policy. Subscription-based software (such as myOasbit CRM) may have separate support terms defined in your application agreement.

8. Contact