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Use the Action Control Ladder and Approval Gate Scorecard to decide which agent tools can run automatically and which need a human before side effects.
Score uniqueness, integrations, data risk, capacity, and urgency to choose whether to buy a platform agent, partner on a custom build, or own it in-house.
A scorecard for deciding when a chatbot is enough—or when your workflow needs a production AI agent with tools, memory, and multi-step execution.
